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Cargo Officer Job Opportunity at Fastlink Safaris Limited
Imetangazwa Tarehe August 12, 2019
NAFASI ZA KAZI

Position: Cargo Officer
Reports to: Branch Manager
Deadline: 31st August 2019
To assist with operational and reservation functions for the port including oversight of suppliers to ensure compliance to Cathay service levels and regulatory requirements.
To provide support to port management to drive service excellence and delivery of the cargo services strategy.

Duties and Responsibilities:

Support cargo reservations and bookings whilst providing exemplary customer service
Provide vendor notification for on-time and delayed flights daily
Provide timely shipment status updates to customers
Help to manage GHA performance and provide guidelines and instructions
Support the established performance targets through operational oversight and participation
Prepare flight documentation for crew and Customs
Check and review post-flight documentation
Prepare post-flight reports in a timely and accurate manner
Provide freighter catering uplift and last-minute changes
Coordinate effectively between engineering, airport operations, air traffic control, and vendors to ensure smooth communication and service provision
Coordinate cargo service activities between sales, operations and ground handling in order to ensure efficient handling of shipments
Communicate effectively via various channels stakeholders including customers, airport and cargo operations, suppliers, flight crew, etc.
Assist with various administrative station tasks such as SAP
Coordinate weather diversions at diversion sites
Handle diversion of Cathay Pacific Flights when required
Assist with crew administration and support matters at the port
Support station training activities as required
Support station management in supplier oversight including reporting GHA performance issues
Any other reasonable task as requested
Help to ensure compliance and conformance to all regulatory and internal safety, security, quality, and procedural requirements
Undertake quality check programs established by Head Office and participate in audits as required
Support Emergency and Accident role as required

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Knowledge and Skills:

Diploma and other qualifications
Minimum of 2 years’ experience in the cargo industry is an advantage
Strong communication skills
Natural customer service orientation
Attentive to detail
Knowledge of MS Word, Excel and PowerPoint
How to Apply:

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CLICK HERE TO APPLY

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